Three oil change services that cheated customers
When you take your car to a quick lube service to get an oil change, you SHOULD be getting what you pay for. But are you? Well, you may be shocked to find out (I know I was) that there have been some instances where people have been charged for an oil change that they didn't even receive. And even worse, some people were sold additional services that were NOT needed and/or were never performed. The sad thing is that this has probably happened thousands of times all around the world and most people didn't even notice that the services weren't performed.
Most of the people who take their vehicles to a service center to get an oil change,rather than change their own oil are either in a hurry, don't want to bother with it, or are not mechanically inclined enough to do it themselves. This makes them an excellent target for for this type of scheme because most of them don't even know what to look for to be able to determine whether or not any work was even done. And even if they do know what to look for, are they even bothering to check?
Well, the good news is that there are a few ways to protect yourself from an oil change service scamming you out of your hard earned money. But before we go any further, take a look at 3 oil change services that got caught ripping off their customers.
In 2006, local Los Angeles news station NBC4 did a 3 part report on an investigation into several Jiffy Lubes in the southern California area. The report, entitled "Is Your Mechanic Cheating?", details all the results gathered during the undercover investigation. As part of their investigation, cameras were placed in several areas of the car, as well as strategically marking car parts. What they found was locations that were:
Check out the video below.
Havoline Xpress Lube
Local Atlanta news station CBS46 did a 2 month undercover investigation of several Atlanta area shops.They placed up to five different cameras in six different cars to find out what was going on at the different shops in the area.And they found out plenty of dishonesty among these shops. CBS46 cameras found many instances of customers being ripped off, such as:
A CBC-TV Marketplace investigation found this Ontario chain of oil change service centers charged customers for work that they never received. Also, they used aggressive upsell tactics to bill the customer for services that were NOT needed.
Oil Change Scam Prevention Tips